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Air conditioner not cooling

Comfort all year round, with a clear price before any job.

Maintenance, repair and new installation of split, multi-split and heat-pump systems. The technician explains what they found, and you decide with a written quote in hand.

Price route:
Diagnostic visit
Technician in a face mask connecting pressure gauges to an outdoor air-conditioning unit on a terraceIllustrative image

Common problems

What is happening?

For faults we always start with a diagnosis: the technician finds the cause, then you receive a quote to approve before any repair.

  • Not cooling or heating

    Lukewarm air, a room that never reaches temperature.

    Diagnostic visitBook
  • Leaking water

    Dripping from the indoor unit or marks on the wall.

    Diagnostic visitBook
  • Noisy or vibrating

    Humming, knocking or vibration from the indoor or outdoor unit.

    Diagnostic visitBook
  • Shows an error code

    Flashing light or a code on the display: note it down, it helps.

    Diagnostic visitBook
  • Bad smell

    A musty or stale smell as soon as you switch it on.

    Diagnostic visitBook
  • Won't turn on

    No response from the remote or the unit.

    Diagnostic visitBook

Can't find your case? Describe the problem in your own words →

Prices

Three routes, three clear ways to pay

Fixed price

To maintain

Scheduled maintenance

Closed price

VAT included · price and scope agreed before you book.

  • See scope and price before you confirm
  • The technician carries out what is included
  • Job report with photos in the customer area
Before
You accept scope and price when you book.
After
Balance on completion, with the job report.
Book maintenance
Diagnostic visitFor this service

To repair

Fault or malfunction

€60.00diagnostic visit

VAT included · then an itemised detailed quote.

  • You pay the visit when booking
  • You receive the quote and decide calmly
  • If you approve, the visit is deducted once from the total
Before
You pay the diagnostic visit when you book.
After
Balance on completion. The visit is deducted once, where applicable.
Book a visit
Survey and quote

To install

New installation

On quote

After an agreed survey. Survey cost: €90.00 VAT included.

  • Survey and measurements on site
  • Written quote with options and timing
  • Testing and documented handover
Before
Agreed survey; any cost is shown beforehand.
After
Balance after testing and handover of the documentation.
Request a quote

What's included

Fault or malfunction

Switch route with the buttons above to compare.

Included

  • Technician call-out and on-site check
  • Finding the cause of the fault
  • Explanation of the results, on site
  • Written quote, item by item

Not included

  • Parts and repairs — always with a quote for you to approve
  • Work on systems that cannot be reached safely

The visit is paid when booking. If you approve the quote it is included in the total once; if you decline, you only pay the visit.

22% VAT included

A worked example

How the price is calculated

A wall-mounted air conditioner that does not cool. The technician finds a faulty start capacitor and an insufficient gas charge.

  1. Diagnostic visit paid · €60.00

    When booking, nothing else to pay until you decide.

  2. Quote approved · €240.00

    The quote already includes the visit in the total.

  3. Balance on completion · €180.00

    Total minus the visit already paid, after the repair and the report.

The diagnostic visit is included in the total once.

Quote Q-0418 · v1

Air conditioner not cooling

AcceptedDEMO
Diagnostic visit (already carried out and paid)
€60.00
Labour: replacing the capacitor and recharging gas, ~1.5 h
€85.00
Start capacitor 35 µF
€28.00
R32 refrigerant, 0.6 kg
€67.00
Approved total (VAT included)
€240.00
Already paid (Diagnostic visit)
− €60.00
Remaining balance (on completion)
€180.00

Demonstration amounts, not Luca Squad prices.

How it works

From booking to report

  1. 1

    Book and pay the visit

    Choose time slot and address; pay the diagnostic visit online.

    You, in a few minutes

  2. 2

    The technician diagnoses

    On-site check, photos and an explanation of what is wrong.

    Luca Squad technician

  3. 3

    Receive the detailed quote

    Parts, labour and timing, item by item, in the customer area.

    Coordinator

  4. 4

    Approve, ask or decline

    Decide at your own pace. If you decline, you only pay the visit.

    You

  5. 5

    Repair, report and balance

    The work, a report with photos and the balance on completion.

    Technician and coordinator

You can always say no. If you approve the quote, the visit is deducted once from the total. If you decline, you only pay the visit and still receive the diagnosis report.

FAQ

Before you book

Can't find the answer? A coordinator replies.

All FAQs →
How long does the diagnostic visit last?

Roughly up to 60 minutes. The technician checks on site and explains the results.

Do I pay for the visit twice?

No. If you approve the quote, the visit cost is already included in the total, once, and shown as already paid.

Do you provide documentation on refrigerant gases?

For work on refrigerant gases we provide the required documentation (F-gas register, where applicable).

Ready to book?

Book in a few minutes. You see price and terms before you confirm; for everything else you receive a written quote before any spend.

Talk to a coordinator

Prefer to explain by phone? We help you work out whether you need maintenance, a diagnosis or a survey, and set the appointment.

Book a visit