Skip to content

Contact Us

Immediate danger? Call 112What to do in an emergency

We Are Happy To Answer All Your Questions And Discuss Your Construction Needs.

Do not hesitate to contact us for requests for quotes, consultations or for more information about our expertise and services. We will be ready to assist you.

Customer service operators wearing headsets (image from the company website)

For an emergency don't use this form: use “Urgent help” or call 112 in case of danger.

Give at least an email or a phone number so we can reply.

Up to 4000 characters. If you have an open request include its reference (e.g. LS-2026-0418).

We Will Be Happy To Welcome You And Provide You With All Necessary Information.

Alternatively, You Can Contact Us Through The Following Methods:

Please write or call before you visit.

Luca Squad

Immediate danger? Call 112

Immediate danger (smell of gas, smoke, sparks)? Call 112 now.

Smell of gas, smoke, sparks or water near sockets and electrical panels: don't wait for a technician, call 112 right away.

  • Smell of gas: don't operate switches or use flames, open the windows and leave.
  • Smoke or sparks from the panel: if you can do so safely, switch off the main breaker.
  • Major water leak: close the main tap and keep away from sockets and appliances.

Urgent help

A fault that cannot wait?

Urgent help — availability confirmed by a coordinator before anyone is dispatched. Call-out fee and surcharges are communicated before departure.

  1. Describe the emergency — what is happening, where, since when. Photos help.

  2. A coordinator contacts you — and confirms the real availability of a technician.

  3. You know the costs first — call-out fee and any surcharges, before departure.

  4. The technician leaves after your confirmation — and you can follow the request from the customer area.

Call-out fee
€90.00
Evening and holiday surcharges
€30.00

22% VAT included

Book a visit